Come On Air Asia Who are you kidding with this No Admin fee and then you are charging a convenience fee to use a credit card to book a flight on AirAsia, do you really think that the traveling public is that stupid that we would accept this as anything but a Convenience to your stock holders? Tell me how I can book a flight without a credit card, because if I call your flight reservations center to book a flight I get charged more for the Convenience of talking to a air ticket specialist and I still have to use a credit card! The only way you can book a flight otherwise is to go to a Air Asia ticket office and I am trying to remember if you have one in Los Angeles or Aspen or Chicago?
Is it a Convenience to the flying public or a Convenience to you that if your security for credit cards is faulty and you get decertified to accept them, is that a inconvenience to us or to Air Asia? Gee I guess that if you use a direct debit that is a good way to go then the cost is bore by the customer that is convenient that I get charged more than if I paid the Convenience fee, Very convenient and you make more money because you get part of that money back right Convenient!
I guess you could show a effective business model that does not have you using credit cards, maybe send out couriers to collect cash or maybe we could mail cash to you, or hey, we can hire somebody to bring a payment to you, or hey everyone can make a savings account with you and keep cash in it just in case they want the Convenience of booking a flight with you! Really for 50 baht didn't make more sense to just include it in the Airfare and not say anything at all?
Convenience Fee
With effect from 2 November 2009, a Convenience Fee is now applicable for all online payments made via credit, debit or charge cards. Please see below for more details on the fee.
What is Convenience Fee?
A convenience fee is charged when payment is made through credit, debit or charge cards. The fee is charged per guest for each way and only applies to the initial booking. Any changes or addition to existing booking is excluded from the Convenience Fee.
Why is the fee introduced?
To ensure that our guests are provided a comfortable and safe booking environment AirAsia has invested substantially to expand, implement and maintain our online payment systems and especially, to upgrade, enhance and improve the security features for online credit, debit and charge cards payments. The Convenience Fee is to subsidize the costs of the payment systems.
Are there other payment options which do not attract a Convenience Fee?
Yes, the Convenience Fee does not apply to direct debit payments.